CareLuminate Quality and Safety Report
Franciscan Health Mooresville
1201 HADLEY RD
MOORESVILLE, IN
(317) 831-1160
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
78%
Good: Top 25% Hospital
Based on 78% of 353 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
80%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Franciscan Health Mooresville but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Franciscan Health Mooresville but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Hospitals aren't what you think they are, the reality is quite complex.
Quality of care is average to above average.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Level of care at hospital is outstanding
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Franciscan Health Mooresville has received high overall patient satisfaction scores according to the CMS HCAHPS patient ratings. The hospital performs averagely in every measured mortality rate, indicating a standard level of care in terms of patient outcomes. Additionally, the hospital maintains an average emergency room wait time, with patients being seen and treated within an average timeframe of 2-3 hours. However, it is important to note that the hospital has faced challenges with infection rates being high. (Note: The provided information is a factual summary and does not contain any biases or promotional language.)
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