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CareLuminate Quality and Safety Report

St Joseph Health System, LLC

702 VAN BUREN STREET
FORT WAYNE, IN
(260) 425-3000

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

73%
Above Average: Top 50%

Based on 73% of 169 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
74%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at St Joseph Health System, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Very good care, small hospital, limited services, up-to-date facilities

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.

Nurses Say it Straight

These comments are not from nurses at St Joseph Health System, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Very good care, small hospital, limited services, up-to-date facilities

Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.

Excellent care, challenges with staffing, transfer to OHSU for surgery.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

St Joseph Health System, LLC demonstrates high overall patient satisfaction according to the CMS HCAHPS patient ratings and quality data. Patients express positive feedback regarding the hospital's cleanliness and quiet atmosphere. The hospital maintains an average performance in every measured mortality rate. Additionally, the hospital has an average emergency room wait time, with patients typically being seen and treated within 2-3 hours. However, the hospital faces challenges with high infection rates. Overall, this information provides an unbiased review of the quality of care at St Joseph Health System, LLC.

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of Nurses Recommend to Their Loved Ones

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