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CareLuminate Quality and Safety Report

Hancock Regional Hospital

801 N STATE ST
GREENFIELD, IN
(317) 462-5544

Patient 
Recommendation

Above Average: Top 50%

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

73%
Above Average: Top 50%

Based on 73% of 530 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
74%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Hancock Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Depends on the person they see.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Nurses Say it Straight

These comments are not from nurses at Hancock Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.

Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.

Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.

Overall, good job, caring nurses, lack of medical oversight impacting care quality.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Depends on the person they see.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Hancock Regional Hospital demonstrates high overall patient satisfaction, as reported by patients. The staff consistently responds promptly to the needs of patients and excels in meeting their requirements efficiently. The hospital maintains average mortality rates across all measured categories. Furthermore, patients experience an average wait time in the ER, with medical attention and treatment provided within 2-3 hours. However, the hospital does encounter challenges in addressing high infection rates.

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of Nurses Recommend to Their Loved Ones

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Above Average: Top 50%
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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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