CareLuminate Quality and Safety Report
Goshen Hospital
200 HIGH PARK AVE
GOSHEN, IN
(574) 364-1000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
69%
Below Average: Bottom 50% Hospital
Based on 69% of 623 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
69%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Goshen Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Trust the quality of care, feel safe here receiving treatment in our hospital.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Nurses Say it Straight
These comments are not from nurses at Goshen Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Trust the quality of care, feel safe here receiving treatment in our hospital.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Goshen Hospital has received high overall patient satisfaction ratings and is known for its efficient emergency department, with an average wait time of 2-3 hours for patients to be seen and treated. The hospital demonstrates expertise in treating conditions such as pneumonia, resulting in low rates of readmissions. Additionally, Goshen Hospital excels in infection prevention, ensuring patients at the hospital are at a minimal risk of acquiring infections.
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