CareLuminate Quality and Safety Report
Union Hospital Inc
1606 N SEVENTH ST
TERRE HAUTE, IN
(812) 238-7606
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
72%
Above Average: Top 50%
Based on 72% of 399 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
73%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Union Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Great care, physicians competent. Hospitals need better communication and information sharing. Important to have advocate. Busy, but seasoned nurses helpful.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Overland is okay, not amazing but not awful either. It's just an average hospital.
Nurses Say it Straight
These comments are not from nurses at Union Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good hospital, caring doctors, competent nurses. Prefer over other hospitals. Some downsides, but Olathe tries to accommodate.
Great care, physicians competent. Hospitals need better communication and information sharing. Important to have advocate. Busy, but seasoned nurses helpful.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Overland is okay, not amazing but not awful either. It's just an average hospital.
Truman is preferred due to its smaller size, allowing for a more personal experience compared to the larger KU hospital.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Union Hospital Inc. consistently receives high overall patient satisfaction ratings. However, it is noteworthy that the hospital's emergency department experiences longer than average wait times, with patients waiting over 3 hours for evaluation and treatment. On the positive side, the hospital excels in treating conditions such as heart attacks, effectively minimizing the need for patients to return for further care. However, it falls short in treating conditions like pneumonia, resulting in higher readmission rates. One area where Union Hospital Inc. distinguishes itself is in preventing hospital-acquired infections, as the hospital is exceptional in ensuring patients remain infection-free during their stay.
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