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CareLuminate Quality and Safety Report

Hendricks Regional Health

1000 E MAIN ST
DANVILLE, IN
(317) 745-4451

Patient 
Recommendation

Strong: Top 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

82%
Strong: Top 20% Hospital

Based on 82% of 448 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
85%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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NA Hospital Quality Report

Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Hendricks Regional Health but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Decent quality of care in our hospital.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality of care is average to above average.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Level of care at hospital is outstanding

Quality of care in hospital varies by unit, some excel while others fall short.

A strong advocate, believes in the care provided, and recommends hospital to friends and family.

Challenges in ER, but care improves greatly in our unit.

Quality of care is good overall, but varies by unit.

Nurses Say it Straight

These comments are not from nurses at Hendricks Regional Health but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Decent quality of care in our hospital.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality of care is average to above average.

Smaller hospital allows for more personalized care and attention to patients due to fewer patients to care for.

Level of care at hospital is outstanding

Quality of care in hospital varies by unit, some excel while others fall short.

A strong advocate, believes in the care provided, and recommends hospital to friends and family.

Challenges in ER, but care improves greatly in our unit.

Quality of care is good overall, but varies by unit.

Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Hendricks Regional Health consistently maintains high overall patient satisfaction ratings. Patients have reported being very positive about the cleanliness of the hospital. In terms of mortality rates, the hospital performs at an average level across all measured categories. The hospital maintains an average ER wait time, with patients being seen and treated within 2-3 hours on average. Additionally, Hendricks Regional Health demonstrates expertise in treating conditions such as heart attacks, resulting in fewer readmissions to the hospital. Moreover, the hospital exceeds expectations by implementing above-average measures to ensure patients do not acquire infections while receiving care.

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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