CareLuminate Quality and Safety Report
Johnson Memorial Hospital
1125 W JEFFERSON ST
FRANKLIN, IN
(317) 736-3300
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
69%
Below Average: Bottom 50% Hospital
Based on 69% of 289 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
69%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Johnson Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Decent quality of care in our hospital.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at Johnson Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Decent quality of care in our hospital.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Johnson Memorial Hospital has received high overall patient satisfaction ratings, indicating that patients are generally satisfied with the care they receive. While the hospital's mortality rates are average in comparison to other healthcare facilities, it is important to note that they show no significant concerns in this area. However, one area of improvement is the hospital's long emergency room wait time, with an average wait time of over 3 hours for patients to be seen and treated. Additionally, the hospital faces challenges in maintaining low infection rates. These factors should be considered by consumers when making decisions about their healthcare.
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