CareLuminate Quality and Safety Report
Provident Hospital Of Chicago
500 E 51ST ST
CHICAGO, IL
(312) 572-2000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
56%
Weak: Bottom 20% Hospital
Based on 56% of 35 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
53%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Provident Hospital Of Chicago but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Nurses Say it Straight
These comments are not from nurses at Provident Hospital Of Chicago but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
According to CMS HCAHPS patient ratings and quality data, Provident Hospital Of Chicago demonstrates average performance in every measured mortality rate. However, patients may experience long wait times in the emergency room, with an average of over 3 hours for patients to be seen and treated. Additionally, the hospital faces challenges in maintaining low infection rates.
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