CareLuminate Quality and Safety Report
Northwestern Medicine Kishwaukee Hospital
ONE KISH HOSPITAL DRIVE
DEKALB, IL
(815) 756-1521
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 377 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northwestern Medicine Kishwaukee Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Decent quality of care in our hospital.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at Northwestern Medicine Kishwaukee Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Decent quality of care in our hospital.
Quality of care in hospital varies by unit, some excel while others fall short.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northwestern Medicine Kishwaukee Hospital is a facility that demonstrates high levels of patient satisfaction. Additionally, the hospital maintains average mortality rates across various measurements. Patients can expect an average wait time in the emergency room, typically ranging from 2-3 hours. Notably, the hospital excels in its efforts to prevent infections, emphasizing the importance of patient safety and providing a secure environment for treatment.
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