CareLuminate Quality and Safety Report
Genesis Hlth System DBA Genesis MDL Ctr-Illini
801 ILLINI DR
SILVIS, IL
(309) 281-4000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 323 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Genesis Hlth System DBA Genesis MDL Ctr-Illini but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Nurses Say it Straight
These comments are not from nurses at Genesis Hlth System DBA Genesis MDL Ctr-Illini but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Genesis Hlth System DBA Genesis MDL Ctr-Illini, based on the CMS HCAHPS patient ratings and quality data, demonstrates some areas for improvement in terms of quality of care. It is important to note that the overall patient satisfaction is low, and patients have reported that the care team can be slow in meeting their needs. Additionally, the hospital's ER wait time is notably long, with patients experiencing an average wait of over 3 hours before being seen and treated. Furthermore, the hospital faces challenges with high infection rates. While the mortality rates are average, there is room for improvement in these areas to enhance the overall patient experience and ensure a safer healthcare environment.
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