CareLuminate Quality and Safety Report
Swedish American Hospital
1401 EAST STATE STREET
ROCKFORD, IL
(815) 968-4400
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
66%
Below Average: Bottom 50% Hospital
Based on 66% of 955 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
65%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Swedish American Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overland is okay, not amazing but not awful either. It's just an average hospital.
Some good care, but seek care elsewhere at times. Good for quick help in trauma situations, but cardiac doctors prioritize revenue and don't always consider patient needs. Fast doctor, but poor outcomes.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Legacy Emanuel: overall recommended, outlying hospitals inconsistent, violence-prone population, witnessed safety disasters, encounters with individuals carrying weapons, improving safety measures.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Nurses Say it Straight
These comments are not from nurses at Swedish American Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overland is okay, not amazing but not awful either. It's just an average hospital.
Some good care, but seek care elsewhere at times. Good for quick help in trauma situations, but cardiac doctors prioritize revenue and don't always consider patient needs. Fast doctor, but poor outcomes.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Legacy Emanuel: overall recommended, outlying hospitals inconsistent, violence-prone population, witnessed safety disasters, encounters with individuals carrying weapons, improving safety measures.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Swedish American Hospital receives an average overall patient satisfaction rating. The hospital's mortality rates across different conditions are at par with the average. It is important to note that the hospital has a long emergency room wait time, with patients waiting for over 3 hours on average to be seen and treated. Additionally, the hospital struggles with effectively treating conditions such as pneumonia to prevent patients from needing readmission. However, Swedish American Hospital performs above-average in ensuring that patients at the hospital do not acquire infections.
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