CareLuminate Quality and Safety Report
Presence Saint Joseph Hospital - Chicago
2900 NORTH LAKE SHORE DRIVE
CHICAGO, IL
(773) 665-3000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
68%
Below Average: Bottom 50% Hospital
Based on 68% of 660 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
68%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Presence Saint Joseph Hospital - Chicago but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
We provide good care, but sometimes lack sufficient CNAs.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Highly recommend hospital. Personal experience with quality care for special needs son. Level 1 trauma hospital with expertise and resources.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Certain surgeons are better; overall hospital care is safe.
Nurses Say it Straight
These comments are not from nurses at Presence Saint Joseph Hospital - Chicago but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
We provide good care, but sometimes lack sufficient CNAs.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Highly recommend hospital. Personal experience with quality care for special needs son. Level 1 trauma hospital with expertise and resources.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Certain surgeons are better; overall hospital care is safe.
WakeMed Raleigh definitely has better care. The staff is well-trained, conscientious, and there is a lot of love and dedication.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Presence Saint Joseph Hospital - Chicago has an average overall patient satisfaction rating. Patients have reported that the care team can sometimes be slow in meeting their needs. The hospital has an average wait time in the Emergency Room, with patients being seen and treated within an average of 2-3 hours. However, it is worth noting that the hospital excels in ensuring that patients do not contract infections during their stay.
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