CareLuminate Quality and Safety Report
Memorial Hospital
4500 MEMORIAL DRIVE
BELLEVILLE, IL
(618) 233-7750
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 2,659 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
Difficult for outsiders, resources sufficient but care may be delayed. Displeased with medication handling during pandemic crisis.
Avoid hospital, few specialties, inexperienced staff, lack trust.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Nurses Say it Straight
These comments are not from nurses at Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Standalone ER, serves community. Transfer labor/delivery & pediatrics cases. People come based on personal connections.
Difficult for outsiders, resources sufficient but care may be delayed. Displeased with medication handling during pandemic crisis.
Avoid hospital, few specialties, inexperienced staff, lack trust.
You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Highly recommend hospital, no hesitation sending family here. Quality of care definitely above average.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Memorial Hospital demonstrates high overall patient satisfaction. The hospital maintains an average performance in terms of mortality rates across all measured categories. However, it is important to note that the hospital has an extended emergency room wait time, with patients waiting over 3 hours on average to be seen and treated. Additionally, the hospital shows room for improvement in effectively treating conditions such as pneumonia to prevent patients from returning to the hospital. Conversely, Memorial Hospital excels in ensuring patient safety by performing above-average in preventing infections.
Nearby Hospitals
Hshs St Elizabeth's Hospital
O FALLON
Patient Recommendation
Estimated Nurse Recommendation
Good: Top 25% Hospital
80%
of Nurses Recommend to Their Loved Ones
St Alexius Hospital
Patient Recommendation
Estimated Nurse Recommendation
SAINT LOUIS
Concerning: Bottom 10% Hospital
48%
of Nurses Recommend to Their Loved Ones
Anderson Hospital
Patient Recommendation
Estimated Nurse Recommendation
MARYVILLE
Above Average: Top 50%
74%
of Nurses Recommend to Their Loved Ones
Gateway Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
GRANITE CITY
Warning: Bottom 5% Hospital
36%
of Nurses Recommend to Their Loved Ones
SSM Health Saint Louis University Hospital
Patient Recommendation
Estimated Nurse Recommendation
SAINT LOUIS
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones