CareLuminate Quality and Safety Report
South Shore Hospital
8012 SOUTH CRANDON AVENUE
CHICAGO, IL
(773) 356-5000
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
32%
Warning: Bottom 5% Hospital
Based on 32% of 81 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
24%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at South Shore Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Nurses Say it Straight
These comments are not from nurses at South Shore Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Limited specialties, recommend bigger hospitals for specific needs, transfer and wait for beds sometimes.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
South Shore Hospital demonstrates average performance across all measured mortality rates, indicating neither exceptional success nor significant concerns in this area. However, it is worth noting that the hospital's emergency room experiences extended waiting times, with patients waiting for over three hours on average to receive medical attention. Additionally, the hospital faces challenges in maintaining low infection rates, suggesting a need for improvement in this aspect of care.
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