CareLuminate Quality and Safety Report
OSF Little Company Of Mary Medical Center
2800 W 95TH ST
EVERGREEN PARK, IL
(708) 422-6200
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 501 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at OSF Little Company Of Mary Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
Difficult for outsiders, resources sufficient but care may be delayed. Displeased with medication handling during pandemic crisis.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Overall, care is good, but staffing hinders quality.
Recommend hospital, but choose doctors/nurses carefully.
Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Nurses Say it Straight
These comments are not from nurses at OSF Little Company Of Mary Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
Quality of care not good. Severely short-staffed. Hinders ability to provide adequate nursing care. Difficult patient staffing ratios.
Difficult for outsiders, resources sufficient but care may be delayed. Displeased with medication handling during pandemic crisis.
Excellent care, great teamwork, happy staff, supportive management, feels like family, patient safety priority, great place to work.
Overall, care is good, but staffing hinders quality.
Recommend hospital, but choose doctors/nurses carefully.
Definitely recommend Truman for medical, trauma, and critical care; concerns with surgery department. Very good care quality overall.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
OSF Little Company Of Mary Medical Center performs below average in several key areas according to the CMS HCAHPS patient ratings and quality data. The hospital demonstrates an average overall patient satisfaction rating. However, it is important to note that the facility experiences an extended emergency room wait time, with patients waiting for over 3 hours to be seen and treated. Additionally, the hospital's performance in treating conditions such as heart attacks, heart failure, and pneumonia falls short, resulting in patients needing to return to the facility for further treatment.
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