CareLuminate Quality and Safety Report
Presence St Marys Hospital
500 W COURT ST
KANKAKEE, IL
(815) 937-2490
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
68%
Below Average: Bottom 50% Hospital
Based on 68% of 587 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
68%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Presence St Marys Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Nurses Say it Straight
These comments are not from nurses at Presence St Marys Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Overall, excellent care in LD, unsure about other areas. Close to home, good community hospital.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Presence St Marys Hospital has an average overall patient satisfaction rating. The hospital performs at an average level in every measured mortality rate. Additionally, the hospital maintains an average emergency room wait time, with patients being seen and treated within 2-3 hours on average. Presence St Marys Hospital demonstrates proficiency in treating conditions such as pneumonia, ensuring that patients do not need to return to the hospital.
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