CareLuminate Quality and Safety Report
University Of Illinois Hospital And Clinics
1740 WEST TAYLOR ST SUITE 1400
CHICAGO, IL
(312) 996-3900
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 454 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at University Of Illinois Hospital And Clinics but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Highly recommend hospital. Personal experience with quality care for special needs son. Level 1 trauma hospital with expertise and resources.
Nurses Say it Straight
These comments are not from nurses at University Of Illinois Hospital And Clinics but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
Quality of care depends on doctor and nurse, bad ones leave you out of luck, same for any hospital.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Highly recommend hospital. Personal experience with quality care for special needs son. Level 1 trauma hospital with expertise and resources.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
The quality of care at University Of Illinois Hospital And Clinics is indicated by average overall patient satisfaction. However, the hospital faces challenges concerning multiple significant high-patient-mortality concerns. Additionally, the hospital is characterized by a long emergency room (ER) wait time, with an average duration of over 3 hours for patients to be seen and treated. Furthermore, the hospital does not effectively treat conditions such as heart failure, resulting in a higher rate of patient readmissions.
Nearby Hospitals
John H Stroger JR Hospital
CHICAGO
Patient Recommendation
Estimated Nurse Recommendation
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones
Rush University Medical Center
Patient Recommendation
Estimated Nurse Recommendation
CHICAGO
Strong: Top 20% Hospital
81%
of Nurses Recommend to Their Loved Ones
Humboldt Park Health
Patient Recommendation
Estimated Nurse Recommendation
CHICAGO
Concerning: Bottom 10% Hospital
48%
of Nurses Recommend to Their Loved Ones
Presence Saints Mary And Elizabeth Medical Center
Patient Recommendation
Estimated Nurse Recommendation
CHICAGO
Poor: Bottom 25% Hospital
59%
of Nurses Recommend to Their Loved Ones
MT Sinai Hospital Medical Center
Patient Recommendation
Estimated Nurse Recommendation
CHICAGO
Warning: Bottom 5% Hospital
35%
of Nurses Recommend to Their Loved Ones