CareLuminate Quality and Safety Report
Carle Bromenn Medical Center
1304 FRANKLIN AVENUE
NORMAL, IL
(309) 454-1400
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 696 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Carle Bromenn Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, excellent care in LD, unsure about other areas. Close to home, good community hospital.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Good care, but staffing needs improvement; still comfortable with family coming here.
Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Nurses Say it Straight
These comments are not from nurses at Carle Bromenn Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, excellent care in LD, unsure about other areas. Close to home, good community hospital.
Resources & teamwork amazing. Great physicians on call at night. Always have physicians available; not common elsewhere.
Quality of care is good, we work hard to meet medical needs and consider overall well-being.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Good care, but staffing needs improvement; still comfortable with family coming here.
Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.
Lodi is a small, community hospital with personalized care and a well-rounded viewpoint, due to its diverse culture.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Carle Bromenn Medical Center demonstrates high overall patient satisfaction. The hospital achieves average mortality rates across all measures. However, it is important to note that patients may experience a lengthy wait time in the Emergency Room, where the average duration for patients to be seen and treated exceeds 3 hours. Nevertheless, the hospital excels in safeguarding patients from infections, maintaining an exceptional record in this area.
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