CareLuminate Quality and Safety Report
OSF Saint Elizabeth MDL CTR
1100 E NORRIS DRIVE
OTTAWA, IL
(815) 433-3100
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 383 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at OSF Saint Elizabeth MDL CTR but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Decent quality of care in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Nurses Say it Straight
These comments are not from nurses at OSF Saint Elizabeth MDL CTR but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Quality of care good, but understaffed like all hospitals.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Decent quality of care in our hospital.
Care is satisfactory; quality can vary depending on nurse and unit, but we genuinely strive for the best despite challenges.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
OSF Saint Elizabeth MDL CTR, on average, demonstrates satisfactory overall patient satisfaction. The hospital performs at an average level in terms of all measured mortality rates. One significant positive aspect of this healthcare facility is its ability to ensure low emergency room wait and treatment times, with patients being seen and treated in less than 2 hours. Additionally, OSF Saint Elizabeth MDL CTR excels in effectively treating conditions such as pneumonia, leading to a reduced likelihood of patients needing readmission. However, it is important to note that the hospital faces challenges in maintaining high infection control rates.
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