CareLuminate Quality and Safety Report
St Bernard Hospital
326 W 64TH ST
CHICAGO, IL
(773) 962-3900
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
38%
Warning: Bottom 5% Hospital
Based on 38% of 78 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
31%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St Bernard Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
Good care, but depends on the individual.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Nurses Say it Straight
These comments are not from nurses at St Bernard Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Good care, great nurses, but policies need improvement. Challenging finding them; better accessibility needed for prompt access.
Good care, but depends on the individual.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St Bernard Hospital provides an average level of care in terms of mortality rates across various conditions. However, it is important to note that patients may experience a lengthy average wait time of over 3 hours in the Emergency Room. Additionally, the hospital does not excel in effectively treating conditions such as pneumonia, resulting in higher readmission rates. On the positive side, St Bernard Hospital stands out for its above-average efforts in preventing infections among its patients.
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