CareLuminate Quality and Safety Report
Louis A Weiss Memorial Hospital
4646 N MARINE DRIVE
CHICAGO, IL
(773) 878-8700
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
55%
Concerning: Bottom 10% Hospital
Based on 55% of 335 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
52%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Louis A Weiss Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Nurses Say it Straight
These comments are not from nurses at Louis A Weiss Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Louis A Weiss Memorial Hospital receives low overall patient satisfaction ratings according to CMS HCAHPS data. Patients have reported that the care team can be slow in meeting their needs. The hospital's measured mortality rates are average across the board. Additionally, the hospital experiences a long emergency room wait time, with an average waiting period of over 3 hours for patients to be seen and treated. However, the hospital excels in treating conditions such as heart failure, reducing the need for patients to return for further treatment.
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