CareLuminate Quality and Safety Report
Northshore University Healthsystem - Evanston Hospital
2650 RIDGE AVE
EVANSTON, IL
(847) 432-8000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 3,288 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northshore University Healthsystem - Evanston Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Certain surgeons are better; overall hospital care is safe.
Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.
Hospitals suffer from inadequate staffing, overwhelming physicians, and a high turnover rate among young nurses. Change is needed.
WakeMed Raleigh definitely has better care. The staff is well-trained, conscientious, and there is a lot of love and dedication.
Excellent care, patient-first approach.
I love WakeMed. They don't overload us, they care and listen.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.
Excellent care, committed to delivering high-quality services
Nurses Say it Straight
These comments are not from nurses at Northshore University Healthsystem - Evanston Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Certain surgeons are better; overall hospital care is safe.
Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.
Hospitals suffer from inadequate staffing, overwhelming physicians, and a high turnover rate among young nurses. Change is needed.
WakeMed Raleigh definitely has better care. The staff is well-trained, conscientious, and there is a lot of love and dedication.
Excellent care, patient-first approach.
I love WakeMed. They don't overload us, they care and listen.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.
Excellent care, committed to delivering high-quality services
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northshore University Healthsystem - Evanston Hospital is recognized for high overall patient satisfaction. However, it is important to note that the hospital has a long ER wait time, with patients waiting on average over 3 hours before being seen and treated. Additionally, the hospital's performance in treating conditions such as heart attacks, heart failure, and pneumonia is not up to par, leading to a higher likelihood of patients needing to return for further treatment. On the positive side, the hospital excels in preventing infections among its patients.
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of Nurses Recommend to Their Loved Ones