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CareLuminate Quality and Safety Report

Cassia Regional Hospital

1501 HILAND AVENUE
BURLEY, ID
(208) 678-4444

Patient 
Recommendation

Weak: Bottom 20% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

58%
Weak: Bottom 20% Hospital

Based on 58% of 207 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
56%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Cassia Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.

Nurses Say it Straight

These comments are not from nurses at Cassia Regional Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.

The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.

The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.

Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Cassia Regional Hospital demonstrates satisfactory quality of care based on the CMS HCAHPS patient ratings and quality data. Overall patient satisfaction is in line with the average. The hospital shows average rates in all measured mortality categories. Additionally, the hospital's emergency department maintains an average wait time of 2-3 hours, ensuring patients are promptly seen and treated.

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of Nurses Recommend to Their Loved Ones

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POCATELLO
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of Nurses Recommend to Their Loved Ones

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