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CareLuminate Quality and Safety Report

St Luke's Regional Medical Center

190 EAST BANNOCK STREET
BOISE, ID
(208) 381-2222

Patient 
Recommendation

Good: Top 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

77%
Good: Top 25% Hospital

Based on 77% of 385 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
79%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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NA Hospital Quality Report

Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at St Luke's Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

High quality care, recommended to loved ones and classmates. Completely comfortable and confident in recommending for any medical care.

Depends on the patient's needs, but if average mobility, it's good care.

Not the best place, bit scary now, but will improve. Stronger compared to other hospitals, but a common problem.

Highly recommend our hospital, compared to others. Friends from nursing school working elsewhere share horror stories.

Absolutely recommend for family. Great nursing team. ED always hectic, constantly busy.

MyMich hospital - easy access to transfers, Covenant hospital - stronger pediatric competency

"I absolutely refer people to North Kansas City. Our culture is amazing, they listen, they care, and we are well-staffed."

Exceptional teamwork and highly trained staff ensure excellent, high-quality care for our patients in this hospital.

I feel confident in the pediatric department, but not so confident in surgical. Overall, our care is excellent in pediatrics.

Nurses Say it Straight

These comments are not from nurses at St Luke's Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

High quality care, recommended to loved ones and classmates. Completely comfortable and confident in recommending for any medical care.

Depends on the patient's needs, but if average mobility, it's good care.

Not the best place, bit scary now, but will improve. Stronger compared to other hospitals, but a common problem.

Highly recommend our hospital, compared to others. Friends from nursing school working elsewhere share horror stories.

Absolutely recommend for family. Great nursing team. ED always hectic, constantly busy.

MyMich hospital - easy access to transfers, Covenant hospital - stronger pediatric competency

"I absolutely refer people to North Kansas City. Our culture is amazing, they listen, they care, and we are well-staffed."

Exceptional teamwork and highly trained staff ensure excellent, high-quality care for our patients in this hospital.

I feel confident in the pediatric department, but not so confident in surgical. Overall, our care is excellent in pediatrics.

It's okay, not the best. Not ideal for routine things. Okay for specialists. Overall, go to a different hospital.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

St Luke's Regional Medical Center exhibits high overall patient satisfaction according to CMS HCAHPS patient ratings. The hospital also maintains an average emergency room wait time, with patients being seen and treated within a timeframe of 2-3 hours. Additionally, St Luke's Regional Medical Center excels in treating conditions such as heart failure, ensuring a lower likelihood of patients needing to return to the hospital for further treatment.

Nearby Hospitals

Saint Alphonsus Regional Medical Center
BOISE
Patient Recommendation
Estimated Nurse Recommendation
Above Average: Top 50%
70%

of Nurses Recommend to Their Loved Ones

Treasure Valley Hospital
Patient Recommendation
Estimated Nurse Recommendation
BOISE
Outstanding: Top 5% Hospital
99%

of Nurses Recommend to Their Loved Ones

Saint Alphonsus Medical Center - Nampa
Patient Recommendation
Estimated Nurse Recommendation
NAMPA
Above Average: Top 50%
73%

of Nurses Recommend to Their Loved Ones

St Luke's Nampa Medical Center
Patient Recommendation
Estimated Nurse Recommendation
NAMPA
Strong: Top 20% Hospital
81%

of Nurses Recommend to Their Loved Ones

West Valley Medical Center
Patient Recommendation
Estimated Nurse Recommendation
CALDWELL
Above Average: Top 50%
70%

of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
(or email us at info@careluminate.com)

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