CareLuminate Quality and Safety Report
Kauai Veterans Memorial Hospital
4643 WAIMEA CANYON DRIVE
WAIMEA, HI
(808) 338-9431
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 88 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Kauai Veterans Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Quality of care good, but understaffed like all hospitals.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality is good at times, but staffing issues are decreasing overall care quality.
Nurses Say it Straight
These comments are not from nurses at Kauai Veterans Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Quality of care good, but understaffed like all hospitals.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Quality is good at times, but staffing issues are decreasing overall care quality.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Kauai Veterans Memorial Hospital demonstrates average performance across all measured mortality rates. Furthermore, the hospital exhibits a commendable low ER wait and treatment time, with patients experiencing less than a 2-hour waiting period. These empirical findings provide valuable insights into the quality of care provided at Kauai Veterans Memorial Hospital.
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