CareLuminate Quality and Safety Report
North Hawaii Community Hospital, Inc
67 1125 MAMALAHOA HIGHWAY
KAMUELA, HI
(808) 885-4444
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 229 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at North Hawaii Community Hospital, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Quality of care is average to above average.
Decent quality of care in our hospital.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Nurses Say it Straight
These comments are not from nurses at North Hawaii Community Hospital, Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Quality of care is average to above average.
Decent quality of care in our hospital.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Safe and compassionate hospital with great nurses and doctors; referred my family there. Patients love how they're treated.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
North Hawaii Community Hospital, Inc. demonstrates an average overall patient satisfaction rating, suggesting a moderate level of contentment among patients. As for mortality rates, the hospital performs within the expected range for all measured cases, implying no significant deviations from average. In terms of emergency room efficiency, patients can expect a wait time of approximately 2-3 hours, aligning with industry standards. However, the hospital does face challenges concerning high infection rates, highlighting the need for appropriate measures to address this issue.
Nearby Hospitals
Kona Community Hospital
KEALAKEKUA
Patient Recommendation
Estimated Nurse Recommendation
Warning: Bottom 5% Hospital
43%
of Nurses Recommend to Their Loved Ones
Hilo Medical Center
Patient Recommendation
Estimated Nurse Recommendation
HILO
Below Average: Bottom 50% Hospital
65%
of Nurses Recommend to Their Loved Ones
Maui Memorial Medical Center
Patient Recommendation
Estimated Nurse Recommendation
WAILUKU
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones
Adventist Health Castle
Patient Recommendation
Estimated Nurse Recommendation
KAILUA
Good: Top 25% Hospital
80%
of Nurses Recommend to Their Loved Ones
The Queens Medical Center
Patient Recommendation
Estimated Nurse Recommendation
HONOLULU
Good: Top 25% Hospital
79%
of Nurses Recommend to Their Loved Ones