CareLuminate Quality and Safety Report
Pali Momi Medical Center
98-1079 MOANALUA ROAD
AIEA, HI
(808) 486-6000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
75%
Above Average: Top 50%
Based on 75% of 675 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
76%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

Learn More With Our Recently Published:
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Pali Momi Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Depends on the person they see.
Quality of care is average to above average.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Quality is good at times, but staffing issues are decreasing overall care quality.
Highly recommended hospital for family members.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Nurses Say it Straight
These comments are not from nurses at Pali Momi Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Depends on the person they see.
Quality of care is average to above average.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Quality is good at times, but staffing issues are decreasing overall care quality.
Highly recommended hospital for family members.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Limited services. Room for improvement. Not recommended. Great for Strokes and ICU, but not ER.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Pali Momi Medical Center receives a high overall patient satisfaction rating, indicating a positive experience for patients. The hospital maintains an average emergency room wait time, with patients typically being seen and treated within 2-3 hours. However, Pali Momi Medical Center does not fare well in treating conditions such as heart attacks and pneumonia, leading to a higher likelihood of patients requiring readmission. Nonetheless, the hospital excels in its efforts to prevent infections among its patients, demonstrating exceptional care in this aspect.
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