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CareLuminate Quality and Safety Report

Adventist Health Castle

640 ULUKAHIKI ST
KAILUA, HI
(808) 263-5142

Patient 
Recommendation

Good: Top 25% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

78%
Good: Top 25% Hospital

Based on 78% of 364 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
80%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Adventist Health Castle but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Highly recommended hospital for family members.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.

Quality of care is average to above average.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Hospitals aren't what you think they are, the reality is quite complex.

Definitely recommend loved ones to receive care

Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.

Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.

Nurses Say it Straight

These comments are not from nurses at Adventist Health Castle but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Highly recommended hospital for family members.

Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.

The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.

Quality of care is average to above average.

Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.

Hospitals aren't what you think they are, the reality is quite complex.

Definitely recommend loved ones to receive care

Our care is great despite declining healthcare, with better staffing ratio and necessary resources. Not all rainbows and fairytales.

Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.

"Wakemed Cary is amazing, doctors listen and cooperate. They investigate and involve nurses in patient care. Great experience."

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Adventist Health Castle has achieved high overall patient satisfaction and consistently ensures a safe environment by effectively preventing infections. The hospital demonstrates efficiency in its emergency department with an average wait time of 2-3 hours, allowing patients to promptly receive the necessary care and treatment.

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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