CareLuminate Quality and Safety Report
CHI Memorial Hospital- Georgia
100 GROSS CRESCENT CIRCLE
FORT OGLETHORPE, GA
(770) 874-5400
Patient
Recommendation
Outstanding: Top 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
92%
Outstanding: Top 5% Hospital
Based on 92% of 56 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
97%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at CHI Memorial Hospital- Georgia but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Hospitals aren't what you think they are, the reality is quite complex.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Nurses Say it Straight
These comments are not from nurses at CHI Memorial Hospital- Georgia but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Hospitals aren't what you think they are, the reality is quite complex.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the available CMS HCAHPS patient ratings and quality data, CHI Memorial Hospital- Georgia exhibits an average performance across various mortality rate measurements. Patients visiting the hospital can expect an average wait time in the emergency room, with the facility typically accommodating and treating individuals within 2-3 hours. However, it is worth noting that the hospital faces certain challenges in maintaining lower infection rates, which could impact the overall quality of care.
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