CareLuminate Quality and Safety Report
Piedmont Mountainside Hospital Inc
1266 HIGHWAY 515 SOUTH
JASPER, GA
(706) 301-5269
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
67%
Below Average: Bottom 50% Hospital
Based on 67% of 513 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
67%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Piedmont Mountainside Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Decent quality of care in our hospital.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Piedmont Mountainside Hospital Inc but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Decent quality of care in our hospital.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Highly recommended hospital for family members.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Piedmont Mountainside Hospital Inc. demonstrates an average overall patient satisfaction rating, according to CMS HCAHPS patient ratings and quality data. The hospital exhibits average performance in all measured mortality rates, ensuring a standard level of care. Additionally, Piedmont Mountainside Hospital Inc. maintains an average emergency room wait time of 2-3 hours, facilitating prompt and timely attention and treatment for patients in need.
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