CareLuminate Quality and Safety Report
Piedmont Columbus Regional Northside
100 FRIST COURT
COLUMBUS, GA
(706) 494-2101
Patient
Recommendation
Strong: Top 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
79%
Strong: Top 20% Hospital
Based on 79% of 510 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
81%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Piedmont Columbus Regional Northside but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Decent quality of care in our hospital.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Piedmont Columbus Regional Northside but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Decent quality of care in our hospital.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Level of care at hospital is outstanding
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Piedmont Columbus Regional Northside demonstrates high overall patient satisfaction. The hospital maintains average mortality rates across all measured categories. Furthermore, patients are attended to and treated within an average timeframe of 2-3 hours, signaling an average ER wait time. These findings suggest that Piedmont Columbus Regional Northside delivers quality care to its patients.
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