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CareLuminate Quality and Safety Report

Coliseum Medical Centers, Llc, DBA

350 HOSPITAL DRIVE
MACON, GA
(478) 765-7000

Patient 
Recommendation

Below Average: Bottom 50% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

66%
Below Average: Bottom 50% Hospital

Based on 66% of 362 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
65%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Coliseum Medical Centers, Llc, DBA but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Avoid hospital, few specialties, inexperienced staff, lack trust.

High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.

Patients seen by multiple doctors within group, not followed by one doctor - something I've noticed.

Good quality care but shortage of doctors on the night shift; overall, we do well.

Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.

Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.

Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.

You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.

Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.

Nurses Say it Straight

These comments are not from nurses at Coliseum Medical Centers, Llc, DBA but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Avoid hospital, few specialties, inexperienced staff, lack trust.

High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.

Patients seen by multiple doctors within group, not followed by one doctor - something I've noticed.

Good quality care but shortage of doctors on the night shift; overall, we do well.

Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.

Not recommending due to lack of designated pediatrics unit, as I've seen patients of different ages together.

Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.

You'll get quick and efficient treatment for urgent care, but less severe issues may have a wait time. Admission might mean 12-24 hours in the Emergency Department.

Lack of attention to patients. Concerned about understaffing and lack of communication. Patients unaware of treatment. Focus on documentation and money. Inadequate resources.

Quality of care is good overall, but varies by unit.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Coliseum Medical Centers, Llc, DBA receives a low overall patient satisfaction rating according to CMS HCAHPS patient ratings and quality data. Patients have reported that the care team can be slow in meeting their needs, and there have been challenges with communication regarding medications. Additionally, patients have reported concerns regarding the cleanliness of the hospital. In terms of mortality rates, the hospital is average across all measured categories. However, the hospital excels in ensuring patients do not contract infections, and the average ER wait time is 2-3 hours, indicating efficient treatment and care.

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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