CareLuminate Quality and Safety Report
Northside Hospital
1000 JOHNSON FERRY ROAD, NE
ATLANTA, GA
(404) 851-8000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 3,741 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Northside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Certain surgeons are better; overall hospital care is safe.
Hospital quality good, but for specialized care (cardiology, oncology), suggest KU or Saint Luke's.
Highly recommend hospital for quality care.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
I love WakeMed. They don't overload us, they care and listen.
definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Nurses Say it Straight
These comments are not from nurses at Northside Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Certain surgeons are better; overall hospital care is safe.
Hospital quality good, but for specialized care (cardiology, oncology), suggest KU or Saint Luke's.
Highly recommend hospital for quality care.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
I love WakeMed. They don't overload us, they care and listen.
definitely recommend my hospital, excellent care, nurses listen to patients, proactive in addressing staffing shortage, WakeMed provides good quality care.
Choose my hospital over nearby tertiary hospitals due to some great care providers but also a few not so great.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Northside Hospital has an average overall patient satisfaction rating. The hospital demonstrates average performance in every measured mortality rate. However, Northside Hospital has a prolonged emergency room wait time, with patients having to wait over 3 hours on average to be seen and treated. In terms of patient care, the hospital does not excel in treating conditions like pneumonia to prevent patients from having to return. On the other hand, Northside Hospital performs exceptionally well in ensuring patients at the hospital do not acquire infections.
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of Nurses Recommend to Their Loved Ones