CareLuminate Quality and Safety Report
Memorial Hospital And Manor
1500 E SHOTWELL STREET
BAINBRIDGE, GA
(229) 246-3500
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
54%
Concerning: Bottom 10% Hospital
Based on 54% of 100 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
51%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Memorial Hospital And Manor but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Memorial Hospital And Manor but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Level of care at hospital is outstanding
Hospitals aren't what you think they are, the reality is quite complex.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Memorial Hospital And Manor provides an average overall patient satisfaction experience. Patients consistently express appreciation for the serene and quiet environment maintained within the hospital. In terms of mortality rates, Memorial Hospital And Manor performs on par with the average, displaying no significant deviation. Emergency Room services at the hospital exhibit commendable efficiency, with wait and treatment times typically less than two hours. It is important to note that Memorial Hospital And Manor encounters challenges related to high infection rates, an aspect that needs further attention and improvement.
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