CareLuminate Quality and Safety Report
Piedmont Athens Regional Medical Center
1199 PRINCE AVENUE
ATHENS, GA
(706) 475-7000
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 1,206 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Piedmont Athens Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
Excellent care, patient-first approach.
Children's Ed and the OR are good places. Personally, confident about family going to WakeMed Raleigh.
Absolutely recommend my hospital, exceptional care for loved ones.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Nurses Say it Straight
These comments are not from nurses at Piedmont Athens Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.
Nurses go above and beyond, prioritizing patient safety, well-being, and prompt communication with doctors for problem resolution.
Care in ICUs great, concern about other floors, new nurses lack experience, may not know what they are doing.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
Absolutely the best place in the county to have a baby, confident in the care, excited for my grandchild's birth.
Excellent care, patient-first approach.
Children's Ed and the OR are good places. Personally, confident about family going to WakeMed Raleigh.
Absolutely recommend my hospital, exceptional care for loved ones.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Piedmont Athens Regional Medical Center demonstrates high levels of patient satisfaction, as reflected in their overall patient ratings. While the hospital's mortality rates are average across various medical conditions, it excels in treating heart failure and pneumonia, resulting in a lower likelihood of patients needing readmission. Additionally, the hospital is particularly effective in preventing infections, performing above the average standard in this area. However, it is important to note that Piedmont Athens Regional Medical Center faces a challenge with long wait times in the emergency room, with an average wait time exceeding three hours for patients to receive care.
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