CareLuminate Quality and Safety Report
Piedmont Columbus Regional Midtown
710 CENTER STREET
COLUMBUS, GA
(706) 571-1000
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
66%
Below Average: Bottom 50% Hospital
Based on 66% of 450 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
65%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Piedmont Columbus Regional Midtown but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
We provide good care, but sometimes lack sufficient CNAs.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Nurses Say it Straight
These comments are not from nurses at Piedmont Columbus Regional Midtown but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Always recommend Covenant. Excellent care, praised by patients and family members. Chose to work here due to great teamwork.
We provide good care, but sometimes lack sufficient CNAs.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Overall care is great, but challenging due to new nurses and grads. More knowledge needed, experience is key.
Emanuel is the best hospital for all healthcare needs; I send my own family here.
Great care, but wouldn't recommend ER for family. Need to be a strong advocate. Lot of traveling/new nurses.
Understaffed, heavy workload, quality of care affected, delayed meals, inability to turn patients, delayed bathing, less attention given.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Piedmont Columbus Regional Midtown provides an average overall patient satisfaction. According to patient ratings, the care team may experience occasional delays in meeting patient needs. The hospital maintains an average emergency room wait time, with patients generally seen and treated within 2-3 hours. Notably, Piedmont Columbus Regional Midtown surpasses expectations in preventing hospital-acquired infections, making above-average efforts to ensure patient safety in this regard.
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of Nurses Recommend to Their Loved Ones