CareLuminate Quality and Safety Report
Union General Hospital
35 HOSPITAL ROAD
BLAIRSVILLE, GA
(706) 745-2111
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
77%
Good: Top 25% Hospital
Based on 77% of 324 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
79%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Union General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Hospitals aren't what you think they are, the reality is quite complex.
Decent quality of care in our hospital.
Level of care at hospital is outstanding
Nurses Say it Straight
These comments are not from nurses at Union General Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Hospitals aren't what you think they are, the reality is quite complex.
Decent quality of care in our hospital.
Level of care at hospital is outstanding
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Union General Hospital has achieved high overall patient satisfaction according to the CMS HCAHPS patient ratings and quality data. Although the hospital has average mortality rates for all measured conditions, there are areas that require improvement. Notably, the hospital faces challenges with a lengthy wait time in the emergency room, where patients wait for over 3 hours on average before being seen and treated. Additionally, there is a room for improvement in the hospital's ability to effectively treat conditions such as heart failure to prevent readmissions. Furthermore, the hospital has shown struggles with maintaining low infection rates.
Nearby Hospitals
Erlanger Murphy Medical Center
MURPHY
Patient Recommendation
Estimated Nurse Recommendation
Weak: Bottom 20% Hospital
58%
of Nurses Recommend to Their Loved Ones
Chatuge Regional Hospital
Patient Recommendation
Estimated Nurse Recommendation
HIAWASSEE
Outstanding: Top 5% Hospital
91%
of Nurses Recommend to Their Loved Ones
Fannin Regional Hospital
Patient Recommendation
Estimated Nurse Recommendation
BLUE RIDGE
Weak: Bottom 20% Hospital
57%
of Nurses Recommend to Their Loved Ones
Northeast Georgia Medical Center Lumpkin
Patient Recommendation
Estimated Nurse Recommendation
DAHLONEGA
Weak: Bottom 20% Hospital
54%
of Nurses Recommend to Their Loved Ones
Habersham County Medical CTR
Patient Recommendation
Estimated Nurse Recommendation
DEMOREST
Below Average: Bottom 50% Hospital
63%
of Nurses Recommend to Their Loved Ones