CareLuminate Quality and Safety Report
Ngmc Barrow, LLC
316 NORTH BROAD STREET
WINDER, GA
(770) 848-8611
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 129 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Ngmc Barrow, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Highly recommended hospital for family members.
Nurses Say it Straight
These comments are not from nurses at Ngmc Barrow, LLC but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Very good care, small hospital, limited services, up-to-date facilities
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Depends on the person they see.
Highly recommended hospital for family members.
Great care, concerns about upper floor staff. High turnover, lack of established culture. Limited services, not recommended for certain things.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Ngmc Barrow, LLC has received high overall patient satisfaction ratings, reflecting the quality of care provided. Patients have consistently expressed positive views regarding the cleanliness of the hospital, which further enhances their experience. In terms of mortality rates, the hospital performs at an average level across all measured aspects. Notably, the hospital boasts a low emergency room wait and treatment time of under 2 hours, ensuring prompt and efficient care. However, it should be noted that the hospital faces challenges concerning high infection rates.
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