CareLuminate Quality and Safety Report
St Joseph's Hospital - Savannah
11705 MERCY BOULEVARD
SAVANNAH, GA
(912) 819-4100
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
73%
Above Average: Top 50%
Based on 73% of 710 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
74%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at St Joseph's Hospital - Savannah but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care in our hospital is really good.
Good hospital, but long ER wait times due to lack of available beds.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Patients seen by multiple doctors within group, not followed by one doctor - something I've noticed.
Kaiser is well-managed, nothing to improve.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Definitely recommend loved ones to receive care
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Nurses Say it Straight
These comments are not from nurses at St Joseph's Hospital - Savannah but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care in our hospital is really good.
Good hospital, but long ER wait times due to lack of available beds.
Good hospital to seek care from, exceptional quality of care from a patient's and nurse's perspective. Confidently recommend, feel safe bringing my children.
Patients seen by multiple doctors within group, not followed by one doctor - something I've noticed.
Kaiser is well-managed, nothing to improve.
"Nurses in Manteca show greater care, unlike other hospitals where sometimes calls for help go unanswered."
Definitely recommend loved ones to receive care
Quality of care on floors not great, but NICU is well-staffed and provides good care. Would recommend going to HCA.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
St Joseph's Hospital - Savannah has an average overall patient satisfaction rating based on CMS HCAHPS patient ratings and quality data. One notable area for improvement is the hospital's long ER wait time, as patients typically wait over 3 hours to be seen and treated. On the positive side, St Joseph's Hospital - Savannah excels in ensuring patient safety by doing an above-average job of preventing infections among patients in the hospital.
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