CareLuminate Quality and Safety Report
Wellstar Paulding Medical Center
2518 JIMMY LEE SMITH PARKWAY
HIRAM, GA
(470) 644-7000
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
77%
Good: Top 25% Hospital
Based on 77% of 469 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
79%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Wellstar Paulding Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Highly recommended hospital for family members.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Nurses Say it Straight
These comments are not from nurses at Wellstar Paulding Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Definitely recommend hospital, good quality care with competent nurses and doctors implementing evidence-based practices.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Highly recommended hospital for family members.
Good hospital, not recommended for ED due to lack of support staff. Other hospitals have more resources for safe patient care.
Better care in ICU/critical care, new grads in med/surg, low staffing ratios affect quality of care.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Wellstar Paulding Medical Center has an average overall patient satisfaction rating. However, it is important to note that the hospital experiences a long ER wait time, with patients waiting over 3 hours on average to be seen and treated. In addition, the hospital does not perform well in treating conditions like pneumonia, resulting in patients having to return to the hospital.
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