CareLuminate Quality and Safety Report
North Alabama Shoals Hospital
201 WEST AVALON AVENUE
MUSCLE SHOALS, AL
(256) 386-1601
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 51 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at North Alabama Shoals Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on the person they see.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Highly recommended hospital for family members.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Nurses Say it Straight
These comments are not from nurses at North Alabama Shoals Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Depends on the person they see.
Unsafe, understaffed, business-focused. Recommend the Plaza, better care, staffing ratios the same, residents, fellows, attending physicians at Barnes Jewish.
Great hospital that cares for employees, provides good benefits, and stands out in their commitment to quality care.
Highly recommended hospital for family members.
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Very good care, small hospital, limited services, up-to-date facilities
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
According to the CMS HCAHPS patient ratings and quality data, North Alabama Shoals Hospital is deemed average in every measured mortality rate. Additionally, the hospital boasts a low ER wait and treatment time, with patients being seen and treated in less than two hours. These statistics indicate that the quality of care at North Alabama Shoals Hospital is satisfactory, potentially providing consumers with prompt and efficient medical attention.
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