CareLuminate Quality and Safety Report
Lakeland Community Hospital
42024 HIGHWAY 195 E
HALEYVILLE, AL
(205) 485-7117
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 97 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Lakeland Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Hospitals aren't what you think they are, the reality is quite complex.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Nurses Say it Straight
These comments are not from nurses at Lakeland Community Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Very good care, small hospital, limited services, up-to-date facilities
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Hospitals aren't what you think they are, the reality is quite complex.
Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Lakeland Community Hospital's quality of care, as reflected in the CMS HCAHPS patient ratings and quality data, presents an overall average performance with regards to mortality rates. While the hospital's mortality rates are comparable to other facilities, it is important to note that Lakeland Community Hospital demonstrates a commendable efficiency in their Emergency Room (ER) operations. Patients can expect a low wait time, with treatment typically being administered within two hours, ensuring prompt and timely medical care.
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