CareLuminate Quality and Safety Report
Medical West, AN Affiliate Of UAB Health System
995 9TH AVENUE SOUTHWEST
BESSEMER, AL
(205) 481-7000
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
57%
Weak: Bottom 20% Hospital
Based on 57% of 699 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
54%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Medical West, AN Affiliate Of UAB Health System but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Nurses Say it Straight
These comments are not from nurses at Medical West, AN Affiliate Of UAB Health System but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
Depends on the care needed, but for general illnesses, we provide good care; specialized treatment should be sought elsewhere.
I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Highly recommend my hospital; strong surgical team in orthopedic and urology specialties, but cardio patients get transferred.
Not a very nice hospital, but ER doctors are good. Nursing care can be inconsistent, working on improving.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Medical West, AN Affiliate Of UAB Health System, demonstrates a mixed quality of care based on the CMS HCAHPS patient ratings and quality data. Overall patient satisfaction is lower compared to other hospitals. Some patients have reported that the care team can be slow in meeting their needs, while others have expressed concerns regarding the cleanliness of the hospital. The hospital's performance in terms of mortality rates is average across all measures. Additionally, the ER wait time at Medical West is also average, with patients being seen and treated within an average timeframe of 2-3 hours.
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