CareLuminate Quality and Safety Report
Thomas Hospital
750 MORPHY AVENUE
FAIRHOPE, AL
(251) 928-2375
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
76%
Above Average: Top 50%
Based on 76% of 1,350 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
78%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Thomas Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is great, staff is likable.
Decent quality of care in our hospital.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Nurses Say it Straight
These comments are not from nurses at Thomas Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is great, staff is likable.
Decent quality of care in our hospital.
Trust the quality of care, feel safe here receiving treatment in our hospital.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
"Not recommended. Quality of care lacking, unsure if due to younger/newer staff or specific training."
The nursing staff is incredible, but the lack of resources and physician availability would influence my opinion on Menorah.
Excellent care from coworkers, but not enough time for each patient. Common challenge in healthcare. Committed to doing our best.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.
Definitely recommend loved ones to receive care
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Thomas Hospital has been consistently rated as average in terms of overall patient satisfaction. When it comes to mortality rates, the hospital has shown average performance across all measured metrics. However, it is important to note that the hospital has been experiencing longer than average wait times in the emergency room. On average, patients have reported waiting over 3 hours before being seen and treated at the hospital.
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