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CareLuminate Quality and Safety Report

DCH Regional Medical Center

809 UNIVERSITY BOULEVARD EAST
TUSCALOOSA, AL
(205) 759-7111

Patient 
Recommendation

Warning: Bottom 5% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

51%
Warning: Bottom 5% Hospital

Based on 51% of 990 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
47%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at DCH Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Better seek care elsewhere. Staffing issues, overwhelmed staff, unable to establish connection with patients.

People I work with are caring and professional. Concerned about staffing and patient care, advocating for safe ratios.

Great care, amazing nurses, great doctors, compassionate team - would recommend our hospital to someone I love.

Hospital care poor. Wouldn't recommend. Understaffed. Administration doesn't care. Overwhelming number of patients makes it difficult to provide proper care.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Varied experiences across departments.

ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.

Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.

Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.

Nurses Say it Straight

These comments are not from nurses at DCH Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Better seek care elsewhere. Staffing issues, overwhelmed staff, unable to establish connection with patients.

People I work with are caring and professional. Concerned about staffing and patient care, advocating for safe ratios.

Great care, amazing nurses, great doctors, compassionate team - would recommend our hospital to someone I love.

Hospital care poor. Wouldn't recommend. Understaffed. Administration doesn't care. Overwhelming number of patients makes it difficult to provide proper care.

Exceptional nurses, hardworking doctors and staff, top-notch care, multitude of resources, best possible treatment. Very fortunate.

Varied experiences across departments.

ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.

Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.

Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.

Variable quality of care, some doctors untrustworthy.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

DCH Regional Medical Center has received low overall patient satisfaction ratings according to the CMS HCAHPS patient ratings and quality data. Patients have reported significant challenges with staff responsiveness to their needs, as well as concerns regarding the cleanliness of the hospital. The hospital also faces an extended emergency room wait time, with an average of over 3 hours for patients to be seen and treated. Furthermore, the hospital's performance in treating conditions such as heart failure and pneumonia has been subpar, resulting in a higher likelihood of patients needing readmission to the hospital.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

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Estimated Nurse Recommendation
BESSEMER
Weak: Bottom 20% Hospital
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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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