CareLuminate Quality and Safety Report
Highlands Medical Center
380 WOODS COVE ROAD
SCOTTSBORO, AL
(256) 259-4444
Patient
Recommendation
Warning: Bottom 5% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
37%
Warning: Bottom 5% Hospital
Based on 37% of 136 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
30%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Highlands Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
Nurses Say it Straight
These comments are not from nurses at Highlands Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Quality of care varies depending on staff. ER can be challenging, but cardiology team provides excellent care. MedSurg floors can be rough, with potential for things to be overlooked if not severely ill.
Quality is good at times, but staffing issues are decreasing overall care quality.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Highlands Medical Center provides quality care with average overall patient satisfaction. The hospital performs at an average level in all measured mortality rates, ensuring patient safety. Patients can expect an average emergency room experience, with wait times ranging from 2-3 hours for prompt assessment and treatment.
Nearby Hospitals
Dekalb Regional Medical Center
FORT PAYNE
Patient Recommendation
Estimated Nurse Recommendation
Warning: Bottom 5% Hospital
40%
of Nurses Recommend to Their Loved Ones
Huntsville Hospital
Patient Recommendation
Estimated Nurse Recommendation
HUNTSVILLE
Above Average: Top 50%
75%
of Nurses Recommend to Their Loved Ones
Crestwood Medical Center
Patient Recommendation
Estimated Nurse Recommendation
HUNTSVILLE
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones
Southern Tennessee Regional Hlth System Winchester
Patient Recommendation
Estimated Nurse Recommendation
WINCHESTER
Below Average: Bottom 50% Hospital
65%
of Nurses Recommend to Their Loved Ones
Marshall Medical Centers
Patient Recommendation
Estimated Nurse Recommendation
BOAZ
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones