CareLuminate Quality and Safety Report
Andalusia Health
849 SOUTH THREE NOTCH STREET
ANDALUSIA, AL
(334) 222-8466
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
54%
Concerning: Bottom 10% Hospital
Based on 54% of 235 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
51%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Andalusia Health but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Quality of care good, but understaffed like all hospitals.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Nurses Say it Straight
These comments are not from nurses at Andalusia Health but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Amazing care, amazing staff. Great discussions with physicians. High level of care and attention. Unable to do certain procedures.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Quality of care good, but understaffed like all hospitals.
Limited services, specialized areas best, but not for having a baby due to lack of maternity specialist.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
"I would prefer them to go to Dameron. Honestly, I would have them come because I would be there. There are nurses I would trust with my family."
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Nurses stretched thin, skimping on personalized care. Admit for general issues, but if acutely ill, things might get missed. Ship loved ones elsewhere.
Decent quality of care in our hospital.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Andalusia Health is an average performing hospital based on the CMS HCAHPS patient ratings and quality data. The hospital has an average overall patient satisfaction score. Additionally, Andalusia Health demonstrates average performance in every measured mortality rate. Furthermore, the hospital maintains an average Emergency Room (ER) wait time, with patients being seen and treated within a timeframe of 2-3 hours.
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