CareLuminate Quality and Safety Report
Doctors Hospital
5000 UNIVERSITY DR
CORAL GABLES, FL
(305) 666-2111
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
72%
Above Average: Top 50%
Based on 72% of 458 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
73%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Doctors Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Legacy Emanuel: overall recommended, outlying hospitals inconsistent, violence-prone population, witnessed safety disasters, encounters with individuals carrying weapons, improving safety measures.
Quality of care in our hospital is great.
Poor staffing, unsupportive management, staffing crisis, inadequate care, patients lack necessary service and attention.
It depends on the unit. ED turnover is high. Good experience in OB and PACU units. Wouldn't send family to ED unless basic. Lots of travelers.
Highly knowledgeable, kind nurses willing to go the extra mile; I would definitely recommend our hospital.
Nurses Say it Straight
These comments are not from nurses at Doctors Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Covenant is the best local hospital for care. Patients complain about the Harrison Campus nurses.
Covenant has strong values, motto is 'everyone matters', and aims to provide the best care for every individual.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Collaborative approach, good quality. Floors sometimes struggle; ICU has excellent nurse-to-patient ratios.
Legacy Emanuel: overall recommended, outlying hospitals inconsistent, violence-prone population, witnessed safety disasters, encounters with individuals carrying weapons, improving safety measures.
Quality of care in our hospital is great.
Poor staffing, unsupportive management, staffing crisis, inadequate care, patients lack necessary service and attention.
It depends on the unit. ED turnover is high. Good experience in OB and PACU units. Wouldn't send family to ED unless basic. Lots of travelers.
Highly knowledgeable, kind nurses willing to go the extra mile; I would definitely recommend our hospital.
I love WakeMed. They don't overload us, they care and listen.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, Doctors Hospital demonstrates average overall patient satisfaction. However, patients have reported that the care team can be slow at times in meeting their needs. Additionally, the hospital experiences a long average ER wait time, with patients waiting over 3 hours to be seen and treated. While Doctors Hospital does not excel in treating conditions like pneumonia to prevent readmissions, it does an exceptional job of ensuring patients at the hospital do not acquire infections.
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