CareLuminate Quality and Safety Report
Physicians Regional Medical Center - Pine Ridge
6101 PINE RIDGE ROAD
NAPLES, FL
(239) 304-5145
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
57%
Weak: Bottom 20% Hospital
Based on 57% of 1,455 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
54%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Physicians Regional Medical Center - Pine Ridge but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Nurses Say it Straight
These comments are not from nurses at Physicians Regional Medical Center - Pine Ridge but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
High infection rates and complications with routine procedures compared to previous hospital, go elsewhere for routine procedures.
I would definitely recommend my friends and neighbors to come here for both elective and emergency care because we're pretty good.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Lack of resources, outdated technology, ineffective training - wouldn't recommend this hospital.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Great learning hospital with supportive team and managers who listen to our concerns. No bad experiences except COVID.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Physicians Regional Medical Center - Pine Ridge has received low overall patient satisfaction according to CMS HCAHPS ratings. Patients have reported significant challenges regarding staff responsiveness to their needs, communication about medications, and the cleanliness of the hospital. However, the hospital does have an average ER wait time, with patients being seen and treated in about 2-3 hours. It is worth noting that the hospital does not perform well in treating conditions such as heart attacks, heart failure, and pneumonia, resulting in patients having to return to the hospital. On the positive side, the hospital excels in ensuring that patients do not acquire infections while receiving care.
Nearby Hospitals
Naples Community Hospital
NAPLES
Patient Recommendation
Estimated Nurse Recommendation
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones
Gulf Coast Medical Center Lee Health
Patient Recommendation
Estimated Nurse Recommendation
FORT MYERS
Above Average: Top 50%
73%
of Nurses Recommend to Their Loved Ones
Lehigh Regional Medical Center
Patient Recommendation
Estimated Nurse Recommendation
LEHIGH ACRES
Warning: Bottom 5% Hospital
47%
of Nurses Recommend to Their Loved Ones
Lee Memorial Hospital
Patient Recommendation
Estimated Nurse Recommendation
FORT MYERS
Above Average: Top 50%
75%
of Nurses Recommend to Their Loved Ones
Cape Coral Hospital
Patient Recommendation
Estimated Nurse Recommendation
CAPE CORAL
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones