CareLuminate Quality and Safety Report
HCA Florida Capital Hospital
2626 CAPITAL MEDICAL BLVD
TALLAHASSEE, FL
(850) 656-5000
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 529 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at HCA Florida Capital Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely encourage my family to come here. Quality care is really good, excellent doctors.
Recommended for cardiac care and having a baby, but concerns about GI care, suggesting to consider other options for general surgery.
Variable quality of care, some doctors untrustworthy.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Would recommend high-risk women go to Overland Park for delivery; Level III NICU, but no ECMO, trachs, or complex heart surgeries.
Confident in loved ones coming, unique services, high specialty level in certain areas.
Quality of care depends on specific floors, recommend going where trust in care provided.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Would recommend for Ed, doctors knowledgeable, attending involved. Inpatient setting lacks resources, nurses burned out, semi-private rooms.
Nurses Say it Straight
These comments are not from nurses at HCA Florida Capital Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Definitely encourage my family to come here. Quality care is really good, excellent doctors.
Recommended for cardiac care and having a baby, but concerns about GI care, suggesting to consider other options for general surgery.
Variable quality of care, some doctors untrustworthy.
Depends on specialty. Not recommended for cardiac care, but top-notch for pediatrics, emergencies, trauma, and mother-baby care.
Would recommend high-risk women go to Overland Park for delivery; Level III NICU, but no ECMO, trachs, or complex heart surgeries.
Confident in loved ones coming, unique services, high specialty level in certain areas.
Quality of care depends on specific floors, recommend going where trust in care provided.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Would recommend for Ed, doctors knowledgeable, attending involved. Inpatient setting lacks resources, nurses burned out, semi-private rooms.
Overall, the hospital is doing a good job and worth mentioning that it is now a teaching hospital for doctors.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, HCA Florida Capital Hospital has room for improvement in terms of overall patient satisfaction. Patients have reported that the care team can sometimes be slow in meeting their needs. The hospital has an average ER wait time, with patients typically being seen and treated within a timeframe of 2-3 hours. However, the hospital struggles to effectively treat conditions such as heart attacks, heart failure, and pneumonia, resulting in some patients needing to return for further care. On the positive side, the hospital performs above average in preventing infections among patients.
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